Plixt

Plixt Support

Questions, issues, or feedback — we're happy to help.

Email support@plixt.app and we'll get back to you — for bugs, account issues, safety concerns, or anything else.

Common questions

How do I find or join a game?

Open the Games tab to browse open games near you, filtered by skill level, court, and date. Tap a game to see details and join.

How do I host a game?

Tap Create, pick a court, set the skill level and time, and choose whether it's open to everyone or invite-only. New players are eligible to host — reliability standing may affect eligibility over time.

A court is missing, wrong, or has bad directions

On the Courts tab, use "Don't see your court? Suggest one" to add a missing court, or "Something wrong?" on an existing court to flag an issue. We review these by hand.

Someone is bothering me or breaking the rules

You can report or block a player from their profile or from a chat. Reports are reviewed and acted on — see our Community Guidelines. For anything urgent involving your safety, contact local authorities directly.

I'm not getting notifications

Check Profile → Notifications in the app, and make sure notifications are allowed for Plixt in your device's system settings.

How do I delete my account?

Profile → Delete Account, or see our account deletion page for what's removed vs. anonymized.

What's DUPR?

DUPR is an independent, widely-used pickleball rating system. Your DUPR rating on Plixt is self-reported — it's optional, and separate from the skill-level tiers we use for matchmaking.

Still stuck?

Email support@plixt.app with what you're seeing and, if it's a bug, what you were doing when it happened — that helps us track it down faster.